How to contact EA

For many issues, the only way to get help is by contacting EA Customer Support. Examples for such issues are problems with your accounts, purchases and serial numbers.

EA Game Advisors can be found as follow

  1. Click on https://help.ea.com/en/contact-us/ 
  2. Click on the orange NEXT button
  3. Select a platform
  4. Click on the orange NEXT button
  5. Select a topic and describe your problem in a few words
  6. Click on the orange NEXT button
  7. Click Chat Now to chat with a Game Advisor or leave your phone number for a call-back

In Details here: How to contact a Game Advisor