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Sep 21 2014
Steps to take Error messages and logs can most often help identifying why a program crashes. Windows logs a lot but it’s sometimes hard to find out where. Once such place is the reliability monitor. Follow these steps to get the error from that monitor. Opening the reliability monitor Show critical events A window will […]
Sep 21 2014
Problem I get the following error message when trying to start the game We’re sorry, an error has occurred. Invalid license. Reason code = Missing DLL: [msvcpXXX.dll] Cause The game needs files from the Microsoft Visual C++ Redistributable to run correctly. Unfortunately they are often not properly installed leading to this error. The number can vary and […]
Sep 18 2014
Problem The play button in Origin stays gray and because of this I can’t start the game. Cause Something is still blocking the button, making it think you didn’t update properly The game is already running in the background Solution Open your task manager and look for a process called TS4.exe. Try running the game […]
Sep 17 2014
Problem I get the following error message trying to install the game. Error: The VC++ runtime redistributable package was not installed successfully. Setup cannot continue. (1603) Solutions This error can have several causes. Below a few things you can try: Start as Administrator Right-Click on the Origin Icon on your desktop Choose Run as Administrator. […]
Sep 13 2014
Introduction To be able to load faster, Origin stores data in so called cache files. Origin checks on startup if those files are available and if so, they are loaded. If they are not available, they are created. Over time these files accumulate out-of-date data and because of this, it’s best to delete them from […]
Sep 5 2014
Introduction Origin is EA’s DRM Software. Similar to UPlay it’s purpose is to check if you actually own a game or if you try to play a cracked version. Because of this if you want to play EA Games it’s no longer possible to get around installing Origin (doesn’t apply for older titles). Origin needs […]
Aug 27 2014
How do I turn automatic game updates on/off in Origin ? To turn off automatic game updates, follow the these steps Open Origin Choose Origin –> Application Settings Choose the tab Application Adjust the slide for Automatic game updates to your choice. The options affects all games on Origin. If the option is turned on, […]
Oct 12 2012
For many issues, the only way to get help is by contacting EA Customer Support. Examples for such issues are problems with your accounts, purchases and serial numbers. EA Game Advisors can be found as follow Click on https://help.ea.com/en/contact-us/ Follow instructions on the screen. In Details here: How to contact a Game Advisor
Aug 9 2012
Problem I’ve downloaded the Origin and now I can’t login. All I get is the following error message: You Must Be Online When Logging In For The First Time Cause There’s a low level problem going on. EA is working on it. Your Antivirus program/ firewall is blocking the connection You’re using a proxy that […]
Sep 22 2014
[ORIGIN] Deactivate Origin in Game
Introduction A special feature of Origin is the so called Origin in game. It allows you to chat with your friends in game, to stream your game or to access an Internet browser. More details can be found here: How To Get the Most Out of Origin In Game Unfortunate this feature can also lead to […]
By crin • Origin, Tutorial • Tags: Chat, Origin in Game, Stream