• Error,  Windows

    VCRUNTIME140.dll missing

    Problem I’m getting the following error message The program can’t start because VCRUNTIME140.dll is missing from your computer. Try reinstalling the program to fix this problem. Cause VCRuntime140.dll belongs to Visual C++ Redistributable für Visual Studio 2015-2019. The cause for this error are either a corrupt installation or the lack of the correct redistributable. 32-bit applications like UPlay or Origin need next to the x64 version also the x86. It’s best to always install them both. To find out which ones you have installed, type Add and remove Programs in the Windows Search bar and then choose Apps and Features.…

  • Tutorial,  Windows

    Windows 10 Defender – Controlled Folder Access

    Introduction Windows 10 Defender comes with a security feature called controlled folder access. This feature is to protect folders from unauthorized changes by malware and other unfriendly applications. On activation of the feature, it’s mainly the user folders that get protected which often leads to unwanted locking of the folder which in turn keeps applications from running properly. You can add exceptions to the controlled folder access similar to the firewall or anti virus protection. How can I change the settings ? Option 1 Click on Start –> Settings –> Update and Security –> Windows Security (left hand side) –>…

  • Error,  Windows

    Invalid license. Reason code = Missing DLL: [MFPlat.DLL] Error: 0x7E

    Problem I get the following error message when trying to start the game We’re sorry, an error has occurred. Invalid licence. Reason code = Missing DLL: [MFPlat.DLL] Error: 0x7E Cause This issue occurs if you have the Windows N or Windows KN editions which include the same Features as the standard Windows except media related technologies (aka Windows Media Player) Solution Install the necessary files separately. You can download them from here. To install, simply double-click on the downloaded file Windows 10 Windows 8.1 Further Reading Missing DLL: [msvcp120.dll]

  • Tutorial,  Windows

    Critical Events

    Steps to take Error messages and logs can most often help identifying why a program crashes. Windows logs a lot but it’s sometimes hard to find out where. Once such place is the reliability monitor. Follow these steps to get the error from that monitor. Opening the reliability monitor Show critical events A window will open that has several segments The segments that have a red circle with an X are the critical events that occurred on your system. Click on the X to see more info on the events (newest ones are always on the right) Choose the ones…

  • Error,  Windows

    Missing DLL: [msvcpXXX.dll]

    Problem I get the following error message when trying to start the game We’re sorry, an error has occurred. Invalid license. Reason code = Missing DLL: [msvcpXXX.dll] Cause The game needs files from the Microsoft Visual C++ Redistributable to run correctly. Unfortunately they are often not properly installed leading to this error. The number can vary and corresponds to the following pack: MSVCP80.dll belongs to Microsoft Visual C++ 2005 MSVCP90.dll belongs  to Microsoft Visual C++ 2008 MSVCP100.dll belongs to Microsoft Visual C++ 2010 MSVCP110.dll belongs to Microsoft Visual C++ 2012 MSVCP120.dll belongs to Microsoft Visual C++ 2013 MSVCP140.dll belongs to Microsoft Visual…

  • Error,  Windows

    VC++ error code 1603

    Problem I get the following error message trying to install the game. Error: The VC++ runtime redistributable package was not installed successfully. Setup cannot continue. (1603)  Solutions This error can have several causes. Below a few things you can try: Start as Administrator Right-Click on the Origin Icon on your desktop Choose Run as Administrator. Uninstall faulty Update Go to Uninstall or change a program Click on Installed Updates Click on Name to sort the updates alphabetically Find Security Update for Microsoft Windows (KB2918614) Uninstall the Update Restart your computer Reinstall Sims 4 again as administrator. Reinstall VC ++  Redistributable Check…