Introduction
Many antivirus programs now offer protection against ransomware which protects the user folder from malicious attempts. This is normally a good thing as ransomware is designed to encode your user data since data has a huge value.
Unfortunately this can prevent that trustworthy programs can write to these folders either which can lead to all kinds of unwanted behavior. The antivirus programs allow to put certain programs on a safe list so that they are allowed to write to these folders again.
This tutorial will show you how to do that for a few widely used antivirus programs. The same concepts are present in other programs as well so please consult the documentation of the program.
Firewalls can also block software. Please consult the documentation for your firewall on how to add exceptions there.
Steps
Most programs have two places where you can add exceptions
- Exceptions from scans and real time protection. Those files/folders are not scanned.
- Exceptions for ransomware protection.
First step if you have issues is to add the program you have issues with as exception to ransomware protection and if that doesn’t help as general exception.
Add Exceptions to Anti Virus Programs
Introduction
Many antivirus programs now offer protection against ransomware which protects the user folder from malicious attempts. This is normally a good thing as ransomware is designed to encode your user data since data has a huge value.
Unfortunately this can prevent that trustworthy programs can write to these folders either which can lead to all kinds of unwanted behavior. The antivirus programs allow to put certain programs on a safe list so that they are allowed to write to these folders again.
This tutorial will show you how to do that for a few widely used antivirus programs. The same concepts are present in other programs as well so please consult the documentation of the program.
Firewalls can also block software. Please consult the documentation for your firewall on how to add exceptions there.
Steps
Most programs have two places where you can add exceptions
First step if you have issues is to add the program you have issues with as exception to ransomware protection and if that doesn’t help as general exception.
Windows 10 Defender – Controlled Folder Access
Pictures below are for Avast as are the labels but they are almost identical in AVG and it works the same way.
Avast sometimes asks if you want to add a program as exception depending on your settings. Click on Allow App to permanently allow the program to write to your protected folders. Click on Block App to permanently block the access
Ransomware
Exceptions from scans and shields
It’s only recommended to add files here if the it hasn’t helped to add them to the ransomware protection.
Sophos has some pretty aggressive protection that can keep your game from opening at all.
Add Exception
Turning off Features
The main culprit is the code cave utilization. You can turn that off completely if adding an exception doesn’t work:
By crin • Tutorial • Tags: Antivirus, Ransomeware, Security