• Anno 1800,  By Design

    [ANNO 1800] Farmer/Investors not visible in menu bar

    Problem In the menu bar at the upper end of the screen only farmers to engineers are shown. Investors are missing. In the menu bar at the upper end of the screen only worker to investors are shown. Farmers are missing. I can’t see the Jornaleros in the new world anymore. Cause Once you reached the last population level, there isn’t enough space to show all the levels and you need to scroll between them. If you have set the bar to show investors, Jornaleros aren’t shown in the new world anymore either. Solution Move your mouse arrow over the…

  • Anno 1800,  Help

    [ANNO 1800] Corrupt Cloud-Save prevents game from starting

    Problem When I try to start my game, it simply crashes . The last message I see is: Synchronizing your save games with the cloud. I’ve already played quite a few hours so it should run. I also try to play with a friends account and that works fine. Cause Unfortunately cloud save games can corrupt and prevent the game from starting because of that. Especially game updates/patches can have unexpected side effects. Solution You need to turn off cloud synchronization and get rid of the faulty cloud saves to solve this issue. To do so, follow these steps: Create…

  • Anno 1800,  Help

    [ANNO 1800] Game doesn’t save

    Problem My game doesn’t save anymore. If I start the game the next time, all progress is lost. The game also sometimes crashes when trying to save. Cause The most common cause for this that something is blocking the access to the local saves folder which leads to the game not being saved and crashing. Antivirus/Firewall block access Missing access privileges Controlled folder Access by Windows is blocking the access Not enough hard drive space Solution Add the file Anno1800.exe as an exception to your Firewall/Antivirus program Start the game/UPlay as administrator and make sure the Windows documents folder isn’t…

  • Anno 1800,  Fixed Bugs

    [ANNO 1800] [FIXED] Turning off right-click menu resets on the next game start

    Problem I change the right-click menu to off but on the next game start it’s reset to on. Cause Changing the option isn’t saved into the engine.ini file. Because of this, the change is not permanent and only affects the current gaming session. Solution Change the option manually in the engine.ini instead: Search for the following line: “UseRightclickMenu”: true, Change true to false  

  • Anno 1800,  Bugs

    [ANNO 1800] Feedback Quality can’t be set

    Problem I would like to change the feedback quality in the option but I don’t get an an selection list when I click on it. Only the arrow changes from an downwards arrow to a upwards one. Cause It only seems like the list doesn’t open, since the feedback quality is the last entry in the list and is at the bottom on the screen The only issue is that the list doesn’t auto-scroll automatically. Solution Drag the scroll bar on the right hand side all the way to the bottom. This will make the list visible. You can also…

  • Anno 1800,  Bugs

    [ANNO 1800] Broken UI for fire station, police and hospital

    Problem I have a fire/riot/sickness in my town but I can’t mobilize extra emergency service as the interface is broken. Sometimes the interfaces are also mixed up so that I see the hospital one for the fire station. Cause Unclear Solution Try clicking on a different fire station to see if it goes away. If you don’t have another, restarting the game should also help with the issue. You can just play on if it’s not urgent as the error will disappear on it’s own after a while. The autonomous part of the emergency service is not affected by this…

  • Anno 1800,  By Design

    [ANNO 1800] All money suddenly gone

    Problem I had a large amount of money and suddenly I’m in the negative although I didn’t buy anything Solution There are several options where the money might have gone Only buy a small amount of watches and phonographs. They are pretty expensive and if you fill your warehouses with them your money can vanquish fast. If you buy items from other fractions it can get very expensive. The option to reroll offered items is a bottomless pit. If you click on the button once, it costs 5000 coins, the second time it costs 10’000 coins and the third time…

  • Anno 1800,  FAQ

    [ANNO 1800] FAQ

    Content On which OS is Anno 1800 available ? What are the system requirements ? Do I need an Internet connection ? How can I play Anno 1800 offline ? Which editions are there and what’s the content ? What is the Imperial Pack ? Where can I find my extra content ? How do I redeem my codes ? How do I install the game without DVD drive ? Which languages are supported ? Where can I find my savegames ? Where can I find my screenshots/photos ? Everything about Club Rewards Season Pass and DLC On which OS…

  • Anno 1800,  FAQ

    [ANNO 1800] Everything about Saves

    Where can I find my saves ? The save can be found in the following folder: Documents\Anno 1800\accounts\<long number> After starting a new game you will be asked for a name which you can choose to your liking. The game will then create one folder per name in the file system. Each folder contains all saves ever made. This way you can always go back to any save point.   How do I load a certain save ? Click on Continue to continue where you last left off. Click on Load Game to load a certain save game (incl. auto-saves) Click…